Control IT Solutions LLC – Privacy Policy
Effective Date: January 1st, 2025
Control IT Solutions LLC (“we,” “our,” or “us”) is committed to protecting your privacy and providing a safe, reliable experience when interacting with our website, services, and communications. This Privacy Policy explains how we collect, use, and protect your information.
Information We Collect
Personal Information: Name, email address, phone number, business address, or other information you provide when contacting us or using our services.
SMS Information: If you opt-in to receive SMS/text messages, we collect and store your mobile phone number, along with message content, for service-related communications.
Technical Information: IP address, browser type, access times, referring website, and usage data for analytics and service improvement.
Demographic Information: General information such as ZIP code, preferences, and interests may be collected in an anonymized form.
How We Use Your Information
To provide IT services, support, and account management.
To send service updates, appointment confirmations, and other business-related communications.
To communicate via SMS for support tickets, reminders, and updates (with your consent).
To maintain the security and functionality of our systems.
To comply with legal obligations when required.
We do not sell, rent, or lease customer information to third parties.
SMS/Text Messaging
By providing your mobile number and opt-in, you consent to receive service-related SMS messages from Control IT Solutions LLC.
Message frequency varies based on interaction with Control IT Solutions LLC.
Message & Data Rates may apply depending on your carrier.
You can opt-out at any time by replying STOP. To re-subscribe, reply START.
For help, reply HELP or contact us at [email protected]
.
SMS opt-in data and consent will never be shared with third parties.
Cookies
Our website uses cookies to improve functionality and personalize your experience. You can adjust your browser settings to block or delete cookies; however, this may affect website functionality.
Security of Information
We protect your personal information using secure servers and encryption protocols (SSL). Only authorized personnel may access your data, and only as required for service delivery.
Sharing Information
We may share your data with trusted partners who assist us in service delivery (e.g., support tools, email/SMS systems). These partners are required to keep your information secure and confidential.
We will only disclose information if required by law or to protect the rights and safety of Control IT Solutions LLC and its customers.
Your Rights
You may request access, correction, or deletion of your data at any time.
You may opt out of SMS, email, or other communications.
Changes to this Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
Control IT Solutions LLC
📧 [email protected]
📞 (727) 888-4875